Frequently Asked Questions

Oar is a service that provides people who are ready to change their relationship with drinking access to medical support and science-based solutions.

Oar is for people who want to drink less or quit drinking entirely.

Yes. Actually, Alcoholism is no longer an official diagnosis in the United States. Rather, Oar provides support for those experiencing Alcohol Use Disorder (AUD). AUD is not "alcoholism." AUD is a medical condition with multiple levels of severity. Mild, moderate, or severe AUD are varying AUD diagnoses based on the number of symptoms present. In general, people with AUD have trouble stopping or controlling their alcohol use despite negative consequences from drinking. Read more about AUD.

Oar makes it simple to get started. First, you complete an online assessment that will give a medical provider necessary information on your health background and alcohol use. Next, in the provider review, a licensed medical professional will look over your information to determine the right course of treatment for you, which may include medication. Finally, you will receive your treatment plan. If that plan includes medication, your prescription will be conveniently delivered to you via your Oar subscription plan.

If determined medically appropriate, your provider may prescribe you naltrexone, a safe and effective FDA-approved medication for the treatment of Alcohol Use Disorder (AUD). Numerous studies have shown naltrexone can reduce frequency of alcohol consumption, quantity of alcohol consumed, and cravings for alcohol. Oar can connect you with a doctor who will determine whether naltrexone is right for you once you complete an online assessment. To learn more about naltrexone, click here.

Oar has partnered with Health Warehouse, a mail order pharmacy licensed in all 50 states, to deliver medication prescribed on the Oar platform. Using our partner pharmacy means that you can get your medication conveniently and discreetly, and that you can track your prescription every step of the way. However, if receiving your medication by mail won’t work for you, please contact us at support@oarrx.com.

All information that you share with Oar will be kept strictly confidential and used only for your health care. You can read more about our privacy policy here.

Short answer: we’re just getting started, but we do have plans to expand. The longer answer: Legally, a clinician must be licensed in the same state where a patient is located in order to prescribe medication. For this reason, Oar is only available in the states where clinicians on Oar are licensed.

Oar is available in the following states:

• Alabama
• Alaska
• Arizona
• California
• Colorado
• Connecticut
• Florida
• Georgia
• Hawaii
• Illinois
• Indiana
• Iowa
• Kentucky
• Louisiana
• Maine
• Maryland
• Massachusetts
• Michigan
• Minnesota
• Missouri
• Montana
• Nebraska
• Nevada
• New Hampshire
• New Jersey
• New York
• North Carolina
• North Dakota
• Ohio
• Oklahoma
• Oregon
• Pennsylvania
• Rhode Island
• South Carolina
• Tennessee
• Texas
• Utah
• Virginia
• Washington
• Wisconsin
• Wyoming

No. Oar is not yet covered by insurance.

Yes. You can pay for Oar with most Health Savings Accounts (HSAs) and Flexible Savings Accounts (FSAs), but please check the details of your specific plan to confirm eligibility.

You're only charged for medication after your provider has approved a personalized treatment plan. Once your account is created, you can log in to your Oar patient portal to review your plan details and shipping frequency.

No. If you are not prescribed medication there will be no recurring charge in addition to the one-time cost of your initial provider review.

Yes. Delivery is free.

Your prescription should be on its way to you within 2-8 days of your provider creating your care plan.

Prescriptions written by medical providers practicing on the Oar platform are automatically sent to Health Warehouse, a licensed US-based pharmacy. If you have questions about medication that is shipped to you by Health Warehouse, you can message your medical provider through the Oar platform or contact a pharmacist at Health Warehouse. Contact information for Health Warehouse is as follows: 7107 Industrial Rd. Florence, KY 41042 TEL: 1-800-748-7001

Click over to our Reference Library for more resources, peer-reviewed studies, and articles on AUD, naltrexone, and more.

Medical providers are medical doctors, nurse practitioners and other qualified professionals. All providers are licensed in the states in which they provide care, and all providers are trained and vetted before they begin practicing on Oar’s platform.

Oar is not intended to replace your primary care physician (PCP). It’s important that you continue to see your PCP and any other physicians involved in your care and keep them up to date with your Oar care. If you wish to share your medical information with your PCP or other doctors, you can message the medical support team via the patient portal.

No and no. Though an assigned medical professional will review your online assessment once submitted for provider review, you will complete your online assessment on your own (on your own schedule and at your own pace). Once a provider is assigned to you, you will be able to connect with them via messaging available through your patient portal.

In an emergency, please call 911 immediately.

As with all medical care, your medical provider needs to confirm your identity before treating you. In order to confirm your identity, we need two photos.

A provider will review your assessment within 24 hours. After that, your provider will reach out with your care plan or let you know if they need more information.