Frequently Asked Questions

Oar Health is a service that connects people who want to drink less or quit with evidence-based treatment options, including medication. Members can connect with a medical professional licensed in their state, receive a treatment plan, get medication prescribed if appropriate, and get medication delivered to them privately and conveniently.

Oar Health is for people who want to drink less or give up alcohol entirely. Oar is proud to support members pursuing moderation and sobriety. The majority of Oar's members join with the goal to drink less without quitting entirely.

Yes. Although alcoholism is still a commonly used term, Alcohol Use Disorder is the more modern medical terminology for an inability to stop or control alcohol use despite negative health, social or professional consequences. Oar Health allows people who want to drink less or quit to connect with a licensed medical professional who can diagnose AUD, recommend treatment options, and prescribe medication proven to help people drink less or quit if medically appropriate.

Oar Health makes it simple to get started with a daily pill to drink less. First, you'll complete an online assessment that includes questions about your alcohol use, overall health, and medical history. Then, a medical provider will prepare a treatment plan, including prescription medication if appropriate. Finally, you'll get ongoing support — unlimited follow-ups with your medical provider plus access to Oar Health's support groups and tools.

Medical providers practicing on the Oar Health platform most commonly prescribe naltrexone, the recommended frontline medication for the treatment of Alcohol Use Disorder.

Numerous studies have shown naltrexone can reduce frequency of alcohol consumption, quantity of alcohol consumed, and cravings for alcohol.

Yes.

Oar Health partners with licensed, US-based pharmacy to provide private, convenient delivery of any medication that is prescribed as part of your treatment plan. The cost is included as part of your Oar membership.

However, if you would prefer not to receive your medication from an Oar partner pharmacy, you have the right to transfer your prescription to a pharmacy of your choice. There may be additional charges at that pharmacy.

If you need help transferring your prescription, please contact us at support@oarhealth.com.

You can review our privacy policy here.

Oar Health is available in most US states, but not all quite yet. Legally, a clinician must be licensed in the same state where a patient is located in order to provide care via telehealth. For this reason, Oar is only available in the states where clinicians practicing on the Oar platform are licensed.

Oar is available in the following states:

• Alabama
• Alaska
• Arizona
• California
• Colorado
• Connecticut
• Florida
• Georgia
• Hawaii
• Idaho
• Illinois
• Indiana
• Iowa
• Kentucky
• Louisiana
• Maine
• Maryland
• Massachusetts
• Michigan
• Minnesota
• Missouri
• Montana
• Nebraska
• Nevada
• New Hampshire
• New Jersey
• New York
• North Carolina
• North Dakota
• Ohio
• Oklahoma
• Oregon
• Pennsylvania
• South Carolina
• South Dakota
• Tennessee
• Texas
• Utah
• Virginia
• Washington
• Wisconsin
• Wyoming

No. Oar does not accept insurance.

Often, yes. Many Health Savings Accounts (HSAs) and Flexible Savings Accounts (FSAs) allow their participants to pay for Oar using their benefits. Please check the details of your specific plan to confirm eligibility.

You're only charged for medication after your provider has approved a personalized treatment plan. Once your account is created, you can log in to your Oar Health patient portal to review your plan details and shipping frequency.

No. If you are not prescribed medication, there will be no recurring membership charge. The initial one-time fee for your assessment is charged regardless of whether medication is prescribed.

Yes. Delivery is included in the price of your Oar Health membership.

Your medication should be on its way to you within 1-2 days of your prescription being sent to the pharmacy by your medical provider. You can log in at oarhealth.com at any time to see the status of your order.

Oar Health partners with licensed, US-based pharmacies to provide private and convenient delivery of your medication. Shipping is fast, discreet and included in the price of your membership.

If your medication is shipped from Honeybee Health, you can contact them by phone at 833-466-3979 or by email at support@honeybeehealth.com. Honeybee Health's address is 3315 Helms Avenue, Culver City, CA 90232.

If your medication is shipped from Health Warehouse, you can contact them by phone at 800-748-7001. Health Warehouse's address is 7101 Industrial Road, Florence, KY 41042.

If you do not wish to get your medication from an Oar partner pharmacy, you have the right to have your prescription transferred to a pharmacy of your choice. Please contact us at support@oarhealth.com if you need help transferring your prescription.

Click over to our Reference Library for more resources, peer-reviewed studies, and articles on AUD, naltrexone, and more.

The medical providers practicing on the Oar Health platform are medical doctors, nurse practitioners and other qualified professionals. All providers are licensed in the states in which they provide care, and all providers are trained and vetted before they begin practicing on Oar Health’s platform.

Oar Health is not intended to replace your primary care physician (PCP). It’s important that you continue to see your PCP and any other physicians involved in your care and keep them up to date on the care you receive via Oar.

No and no. To get started, you will complete your online assessment on your own (on your own schedule and at your own pace). Then, once a provider is assigned to you, you will be able to connect with them via messaging available through your patient portal.

In a medical emergency, please call 911 immediately. If you having thoughts of hurting yourself or find yourself in a mental health crisis, you can also call or text 988 to reach the National Suicide and Crisis Lifeline.

As with all medical care, your medical provider needs to confirm your identity before treating you. In order to confirm your identity, we need two photos — one of your government-issued ID and one of you (like a selfie).

A medical provider will review your assessment within 24 hours. After that, your provider will reach out with your care plan or let you know if they need more information.